About me
Hi, I'm Karen
I help teams ship products that feel effortless, using research, data and experimentation to craft customer experiences.
I'm an end-to-end designer, delivering design from discovery through to UI for development. I work from the context out, diving into the details without losing sight of customer and business outcomes. From scale-ups to large corporates, I've worked collaboratively in cross-functional teams to deliver value through feasibility and evidence-based design.
Outside of work, you'll find me exploring the great outdoors, dining out or experimenting with new recipes at home.
Skills & capabilities
Design leadership & facilitation
- Cross-functional collaboration
- Stakeholder alignment
- Workshop facilitation
Product discovery, strategy & research
- Data analysis
- Mapping & prioritisation
- Interviews
- Usability testing
- A/B testing
UX architecture & systems thinking
- Information architecture
- User journey
- Service blueprint
Design execution & delivery
- Prototyping
- Developer-ready UI specifications
- Accessibility
Tools & technical skills
- Figma, Axure and Sketch
- Adobe Creative Suite
- Lottie animations and video editing
- HTML, CSS and Javascript